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Dec 23 2017

New ways to Complete Purchases at Evenfall Studios.

In addition to the shopping cart processing we offer on our website which includes PayPal, We have recently added a non-PayPal credit/debit card processor to help our clients complete their purchases at Evenfall Studios. This is good news for both our clients and for us, because it offers new purchasing options that we haven’t been able to offer you before. We are excited to share this news with you. But first, here’s a little backstory.

For the most part, a very large player in purchase processing on the Internet is PayPal. PayPal not only has its own function of placing your money that you load into an account at PayPal, for the purposes of funding your purchase, but they also are an online credit card processor. However, sometimes the rules that PayPal uses are not a good fit for the way everyone would prefer to transact business.

Over the years, we have had a number of clients bring to our attention, that PayPal is not their favorite purchase processor. In fact, a number of our clients have expressed their reservations about PayPal, for a number of different reasons and experiences, based on rules and practices that PayPal has had down through the years, which has had the effect of causing some people to close their PayPal accounts and choose not to make payments that are processed through PayPal.

This does not necessarily make PayPal a bad payment processing partner, but we understand why some of our clients have reservations based on their perceptions and experiences, and completely respect that. While we are going to continue to offer PayPal processing as an option for purchases here on the Evenfall Studios website, we kept our eye on the horizon for additional ways to help our clients complete their purchases with us.

We listened to what our clients wished we could do. We went shopping for the right partner to help us with this. Finally, we have found a card processor who can provide us the ability to not only process card purchases via telephone, but also in person with card chip and swipe capabilities, and the merchant costs and fees are commensurate with our perceived value of the service.

So here is what we can offer clients who wish to make purchases at Evenfall Studios:

  1. Our website still works as it always has – as a complete catalog of our tools and accessories, which can be purchased with our shopping cart buttons on each product page. Using our online shopping cart will allow you the choice of purchasing with PayPal. Alternatively, Credit Card Processing online is accomplished via PayPal for Visa, MasterCard, AMEX, Discover and Debit Cards with those logos.

  2. If you would prefer to place your order with us using NON-PayPal card processing, or would like to discuss your woodworking tool needs with us prior to purchasing – Via Telephone, we are happy to help. Please Contact Us via email with your best phone contact information, outlining what you’d like to discuss and that you would like us to call you back. We will try and call you back at a best time for you during our business hours which are 8 AM – 4:30 PM Pacific time, US. Monday through Friday. If you need a callback outside of business hours, we can usually arrange that too if needed.

  3. We realize that some woodworkers would like to discuss tools and applications, or customizations they may wish to have made to their tool(s) before they buy and would like to call the order in. We get that, and now we can place your orders with us via telephone. We hope this will help you in your efforts to buy the tooling for your shop that will meet your needs! If this is your want, please email us and let us know. We will set up a callback time to help you!

  4. Our new processor enables us to run Cards via Chip, Swipe or Phone. We can process Credit or Debit Cards with the VISA, MasterCard, AMEX, Discover and JCB Logos. We can also process Gift Cards with those logos, and are open to helping you make your purchases with more than one card if that helps. We can also take your Card Payments if you reside or are outside of the United States. To avoid paying international calling rates, we can be contacted via WhatsApp or perhaps Skype for secure conversations with no calling charges.

We hope that you find this new information helpful. We want to make purchasing as easy as possible and look forward to hearing from you soon here at Evenfall Studios!

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